Front Desk Computers

Please refer to the CODEX for the computer login.  We switched back to the old username & password that was in effect last year.  This means that the bookmarks we set in Chrome will be there at login.

Yay!  

No more digging around for those frequently visited pages like:

• Library home page

• LibAnalytics 

• @MC Intranet site

• This Blog you're reading

Speaking of computers...

John Smith from MCCN IT stopped by with a stack of new HelpLine Business Cards.  These replace our quarter-sheet handouts that were kept at the front desk.  This is for students and faculty who may encounter problems logging into the Computer Lab workstations, located on the 2nd Floor/CLE.

As always, please ask Noreen or Kaitlyn if you have any questions.

Fresh Start for 2019-20 Academic Year

We are trying something new for the blog in 2019-20.  You will receive an e-mail with the blog link every week.  This will make it easier for you to access it.  You are still expected to comment on the new post by entering a question -- or simply putting in your initials.  Also, feel free to respond to the e-mail with any questions or comments.

Updates from the Summer

Some of you may know that Liz Lyman is no longer at the Mount Carmel Health Sciences Library.  She is now a reference Librarian at Children's Hospital.  Kaitlyn is now the main contact for Graduate Medical Residents.  In addition, she & Ken are sharing some of the other duties.

With these staff changes, we have updated the Staff Directory and Who to Contact page at the Front Desk.  Included on the Staff Directory are new phone numbers for Security, the new Franklinton Emergency Dept. and the Operator at Mount Carmel Grove City.  Please review these sheets as well as the CODEX for further changes & updates.

Thank you for your commitment and dedication to the Library.  We appreciate all that you guys do for us!

Sincerely,

Noreen

Switching Accounts from MCW to MCGC

The nurses, physicians and other medical professionals who were based at MCW will need to have their accounts updated in Sierra.  We will do this individually since there is not an automated way to update them. 

When you are assisting a client who needs this update, please get as much information as possible, including Department/Floor/Building/Unit as well as Phone number.  Remember:  Grove City phone numbers all start with 663, and when dialing internally, start with "2" (like MCW/MCE start with "5"). 

Another reminder:  LibAnalytics has MCGC as location choice.  Remember to use it when appropriate.  

Below are screenshots from Sierra & LibAnalytics that illustrate these updates.

As always, ask Kaitlyn or Noreen if you have any questions.

Sierra Account Screenshot:

LibAnalytics Screenshot:

Reminder to Enter Statistics

It is easy to forget to enter statistics, but it is still very important!! These statistics help show a need for student workers at the Library.

Remember to enter interactions in LibAnalytics statistics program, EVERY TIME YOU INTERACT with a client -  check-out/in (this includes check-ins that are left in the basket), phone calls, directions, supply requests, room reservations, referrals, laptops, etc.

• LibAnalytics should ALWAYS be open on the front desk computers. If you arrive to work and it is not open, ask Kaitlyn or Noreen, or refer to the TVs & Computers section of the codex for the URL and login information.

• You should always enter MCW as YOUR LOCATION and select the appropriate categories for the client. You will probably most often be using MCCN Student, in which case, the client affiliation is MCCN and your location is MCW.

EVERY INTERACTION IS IMPORTANT!

Food for Fines is currently underway and runs through 

May 17, 2019

Food for Fines allows Library patrons to 'pay off' outstanding Library fines on their account by donating non-perishable food items instead of paying money. 

HOW IT WORKS

1 food item = $3.00 in fines

up to $30 in fines can be paid off with food

Food for Fines transactions can ONLY be completed between 

8AM -5PM M-F 

when a permanent Library staff member is present.

New:  Required Tutorial

Here is something to help you help us -- a Self-Directed Learning (SDL) Tutorial on finding full-text articles.  Created by Kaitlyn, this tutorial takes you through the whole process and includes brief knowledge checks.  

Please complete the SDL during your next shift and fill out the brief evaluation.  Once you finish the SDL submit your results.  

Below is a screenshot that shows how to access the SDL.

As always, please direct any questions to Kaitlyn or Noreen.

Thank you!

CODE GRAY

It's no joke... Spring weather can be unpredictable. If you are working an evening shift and the loudspeaker announces CODE GRAY, here are tips on what to do.

If a Tornado Watch is announced, conditions are right for a tornado to occur.  Do the following:

• Monitor weather

• Close windows, curtains, and blinds in occupied areas

• Test flashlights (in top drawer -- above TV Remotes)

If a Tornado Warning is announced, conditions for a tornado have been sighted or indicated by weather radar.  Do the following:

• Close all doors

• Turn off all lights

• Take flashlights

• Move all Library visitors away from windows and to the College basement or interior hallways

• DO NOT take the elevator

Refer to the Emergency Response Codes & Info at Front Desk, for information on how to react when any code is called. A copy of this resource is located at the front desk.

For additional information, visit page about tornadoes from the Ohio Committee for Severe Weather Awareness website.