Special Logins for Two Resources

We have two recently added/updated resources that require users to call the library for special logins in order to access them. These are the OB/GYN ABOG Articles and the Policy and Procedure textbook for N579.

When someone calls asking for the login information for either of these resources, you first need to confirm their status as an MCHS Ob/Gyn or MCCN student, respectively. 

To confirm MCHS physician status: 

        1. First check in Sierra for a library account, if there is a current account, you don't need to do anything else.

        2.  If there is NOT an account or if it has expired, you MUST check Insight to confirm that the physician works for Mount Carmel:

                       a. Open a new window using Internet Explorer and Insight will be the homepage

                       b. use the search box at the top of the Insight page to search by LAST NAME ONLY for the physician who is requesting access; you may need to change the drop down menu selection from 'Associate' to 'Physician' to get a result

                       c. confirm that the person you are speaking to appears in Insight; if so you may provide the log in information

                      d. If the name produces no match, transfer the call to Allison or Noreen or take down contact information for one us to get back with the physician if it is after hours/Saturday.

To confirm MCCN Student status:

         1. Check Sierra for a STUDENT account under the caller's name. As long as there is a current student account, you may provide the login information.

The actual login information that you will provide to the caller is located in the Codex binders at the front desk. It is on the page of logins in the Computers/TVs section, the same place where you would find the Sierra login information.

Please take a moment to locate this page so that you are able to access it quickly when someone calls. If you cannot find it, let Allison or Noreen know and we will show you. 

As always, also let us know if you have any questions.