New 4th Floor TV

We got a new TV on the 4th floor and have removed the one that was there on the movable stand. The new one is mounted on the wall above the staircase. Below are step by step instructions for turning on the new TV and starting the slideshow when you open the Library: 

The remote control is in the drawer and has a label that indicates it is for the 4th floor TV. To begin the slideshow follow these steps:

1. Press the Power button to turn the TV on

2. Push the Input button

3. Use the Arrow buttons to scroll to USB on the input list (it is last on the list so you can either scroll all the way down or push the up arrow once to find it

4. Select USB

5. Select Photo

6. Select Root (the picture of a file folder); you will then seen all of the slides and each one should have a checkmark beneath it

7. Press the Blue 'C' button at the very bottom of the remote to begin the slideshow

At the end of the day, when you are closing the Library, simple power off the TV just as you do with the others. 

Please let me know if you have any questions or trouble operating the TV

ATI Testing on Library Computers

We have been having an increasing number of complaints that ATI Testing does not work on Library desktop or laptop computers. Don, Christina and I did some investigating and have determined a series of steps that will allow it to work. The following steps will need to be done each time ATI Testing is accessed:

1. You must use Mozilla Firefox browser

2. Navigate to ATI Testing website and login

3. You may see a screen that says 'Silverlight needs to be activated'          a. Click 'Activate Silverlight'

          b. Another window will open asking if you want to allow this; click 'Allow and Remember'

4. Refresh the browser window, by highlighting the URL and pressing 'Enter.'

5. Your test should now begin loading

I have created a small flyer with these steps that can be given out to students who are having trouble using ATI on our computers. The flyers on on the front desk, next to the candy bowl, where the 24/7 Access handouts used to be. 

Please let me know if you have any questions or further reports that this is not solving the problem.

NEW: 10-Digit Dialing for Local Calls

As you may have already heard, the Columbus area has recently been assigned a third area code (in addition to 614 and 740) and ALL LOCAL CALLS NOW REQUIRE THE FULL TEN DIGITS - area code + phone number. 

To call out from a Mount Carmel phone, such as the Library front desk phones:

• To a '614' number: dial 9 + 614 + phone number
• To a long distance (non 614) number: dial 9 + 1 + area code + phone number

The send faxes: 

• FOR ALL FAXES: Dial 9 + 1 + area code + phone number 

When giving the Library phone number to clients, you should provide them with the full 10-digit number: 614-234-5214

Let Allison or Noreen know if you have any questions.

LibAnalytics Update

We have updated LibAnalytics, the online system we use to collection statistics and where you enter the tasks you do at the front desk. You will notice that the page looks very different; a few fields have been removed and there are a few new ones you will need to enter. 

Please look over the new system and set up a time to go over it with Allison--this will just be about 5 minutes during your shift. We are trying to make our statistics collection more consistent so it is very important that you are entering EVERY client interaction in this system CORRECTLY.