ATI Testing on Library Computers

We have been having an increasing number of complaints that ATI Testing does not work on Library desktop or laptop computers. Don, Christina and I did some investigating and have determined a series of steps that will allow it to work. The following steps will need to be done each time ATI Testing is accessed:

1. You must use Mozilla Firefox browser

2. Navigate to ATI Testing website and login

3. You may see a screen that says 'Silverlight needs to be activated'          a. Click 'Activate Silverlight'

          b. Another window will open asking if you want to allow this; click 'Allow and Remember'

4. Refresh the browser window, by highlighting the URL and pressing 'Enter.'

5. Your test should now begin loading

I have created a small flyer with these steps that can be given out to students who are having trouble using ATI on our computers. The flyers on on the front desk, next to the candy bowl, where the 24/7 Access handouts used to be. 

Please let me know if you have any questions or further reports that this is not solving the problem.