LibAnalytics Update

We have added a new option to LibAnalystics (the online data collection tool where we record statistics). You will now see in the far right column an box marked "Turn-Away" - we are going to use this to track how often clients ask for things that are unavailable. For example, when someone wants to check out a laptop and there are none in the cabinet, or all the copies of a particular closed reserve textbook are already checked out when someone asks for it. 

Whenever this happens, choose an answer from the Turn-Away drop down menu that matches what was unavailable for the client. If it is a closed reserve book, type the title in text entry box below the drop down menu. 

This will help us to determine what we might need to buy more of in order to best serve our Library clients!

Let Allison or Noreen know if you have any questions.