Friday, September 18, 2015

After Hours Article Requests

 If a Customer Wants to Request an Article After 5p.m.


  • Advise the customer that the person responsible for article requests has left for the day and will be able to take the request on the next business day.
  • There are several options for submitting the request:
    • Take down the citation information and leave it on Allison's desk (there is a paper request form in the WSS folder at the front desk)
    • Direct the customer to the online request form
    • Have the customer email the information to library.mchs.com

We cannot take same day rush requests after 5p.m.


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