Remember to record every interaction you have with a customer in LibAnalytics.
This includes, but is not limited to:
- book check in/check out
- renewals
- ALL phone calls
- laptop check in/check out
- faxing, scanning, copying
- general questions
- giving directions
yuliya
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteGlorya
ReplyDeleteGlorya
ReplyDeleteI'll keep this in mind! Thanks!
ReplyDeleteRead and understand!
ReplyDeleteTaylor O.
ReplyDeleteTaylor O.
ReplyDeleteI have read this and understand!
ReplyDeleteChristina Morris
Jessica
ReplyDeleteBrittany
ReplyDeleteBrittany
ReplyDelete