MCHS Colleague Survey

All Mount Carmel Colleagues are encouraged to participate in the annual survey.  Details are below.

Colleague, Physician & Provider Survey: March 9-30

Our colleague, physician and provider annual survey will be conducted March 9–30. The survey will be facilitated by Safe & Reliable Healthcare, an internationally known company, recognized for its work in measuring and accessing safety, communication effectiveness, operational risk/safety, resilience/burnout in the workforce, and workforce engagement.

This survey provides a tremendous opportunity to gather the valuable opinions of our colleagues and physicians in a variety of areas, such as organizational culture, teams, managers, senior leaders, safety culture, mission and nursing excellence, and use them to enhance the experiences we create each day.

Our leaders at Mount Carmel take your feedback very seriously, and we strongly encourage all colleagues and physicians to participate in the upcoming survey.

Survey Details—Colleague FAQs, Nursing Excellence & Physician FAQs

• You can rest assured that no identifying information will be linked to survey answers.  The survey is completely confidential according to our agreement with Safe & Reliable. The web-based survey does not track back to individuals’ computers.  Only Safe & Reliable will have access to the survey responses.
• It should take 15-20 minutes to complete; time should be given during work to complete the survey.
• Colleagues (hired before February 18, 2020), physicians and providers will receive the survey link and a unique access code via email from Safe & Reliable on March 9. Note: EVS and Nutrition Services colleagues will receive paper invitations that contain the survey link and unique passcode.
• In addition to new questions and rating scales, for the first time, the former physician engagement survey will be harmonized with the 2020 annual survey.

Incentives

• Departments achieving at least 80% participation by March 30 will have each colleague entered into a raffle to win 1,000 MOMENTS points—five colleague winners per care site.
• Departments achieving at least 85% participation by March 30 will be entered into a raffle to provide light refreshments, desserts, snacks, etc. for the department's results-sharing and/or action-planning sessions—five department winners per care site.
• Departments achieving at least 90% participation by March 30 will be entered into a raffle to win a catered lunch with the care site's senior leader (i.e. president)—one department winner per care site.

For more info, contact:

• Your manager or HR business partner

Please watch for the email to come from Safe & Reliable, and thank you in advance for taking the time to give us your feedback on this survey.

To access the survey, open the e-mail that was sent to your @mchs.com inbox.  To get to your @mchs.com inbox, go to the @MC homepage.  See screenshots for instructions.

about New PubMed....

You'll get the hang of it!!

You may have noticed that PubMed looks different.  New PubMed was introduced at the beginning of the year.  If you want to switch to the old version (or Legacy PubMed), click on the link at the top of the page.  PMIDs can still go into the top search box in New PubMed.  Enough librarians and other users complained, so they kept Single Citation Matcher, which can be found at the bottom of the page.  See image below for more guidance.

Here are links to training videos for New PubMed

Finding Articles by Journal
Finding Articles by Citation

Please direct questions to Kaitlyn or Noreen

Benefits of a Checklist

In his book, The Checklist Manifesto, Atul Gawande espouses the advantages of using checklists.  Many hospital departments have implemented checklists to become more efficient and reduce errors. 

We all know the Library is not dealing with life and death situations, but we can also benefit from the Nightly Tasks sheet.  Even if you feel that you can do your tasks without one, please start using a sheet every night!  That way, you will be reminded to lock the laptop cabinet, turn off the TVs, shut the staff room door, etc.

The binder contains blank Task Sheets.  If you see that the supply is running low, go ahead and make more copies.   Also, feel free to suggest a new task or reminder to add to the Nightly Tasks sheet.  Noreen & Kaitlyn are always happy to hear your feedback.

Laptop Procedures

It's always good to have a refresher on Laptop procedures!!

Check Out Procedures:

• Have client fill out Laptop Loan Agreement Form.  Complete Laptop Number, Power Cord Number & Mouse section.  Print & sign (or initial) the Check-Out section.  
• Put Form in appropriate spot in drawer.
• Check out Laptop to client in Sierra.

Check In Procedures:

• Make sure Laptop is powered OFF and that all parts are in the bag -- Laptop, Power Cord & Mouse.
• Check in Laptop in Sierra.
• Put Laptop back in cabinet.
• Complete Check In section of Laptop Loan Agreement Form. Put Form in appropriate spot in drawer.

Before the end of your shift, check the drawer for any agreements for checked-out Laptops. If any agreement forms remain, check cabinet to see if Laptops were returned.  If a Laptops is here, double-check the client's record in Sierra to be sure that the Laptop is check in and no longer on client's account.  If a Laptop is still checked out, look for the client in the Library.  If you cannot find the client before closing, leave the Laptop Loan Agreement Form on Noreen or Kaitlyn's desk with a note indicating that the Laptop was not returned.

If you have any questions, ask Noreen or Kaitlyn.

APA Moves to 7th Edition

The 7th Edition of the APA Manual was released at the end of 2019.  All SDAP students are now required to use it.  We have copies of it on Closed Reserve.  See photo below to help you locate it.

If you get questions about how to do APA citations, please refer students to the Academic Resource Center (ARC) located on the 2nd floor of this building.  The phone number is 614-234-3654.

In addition, here are a couple of helpful links for the new APA:

• APA Style
• APA Quick Reference Guide

Please let Noreen or Kaitlyn know if you have any questions.

Locking Laptop Cabinet

When you lock the Laptop Cabinet, be sure take the lock off and then hook the padlock around the latch so it lays flat (see example below).

Some are locking it in such a way that makes it is difficult to unlock.  When you try to lock it without taking the padlock off first, the result looks something like the example below.  Avoid this method!!

If you have any questions, feel free to ask Noreen or Kaitlyn.

Important Updates

New Year/New Date

When you are creating or updating Library accounts, remember the expiration date is one year from the given day.  So, make it 2021 (not 2020).

ExamSoft & Library Laptops

With the adoption of ExamSoft, many students will be borrowing laptops to access Examplify and take tests.  Please note that Laptops 13-20 are the only ones with ExamSoft loaded.  The other laptops do not have the capacity to be upgraded and support the ExamSoft platform.  This includes the MacBooks.  Currently, we are trying to load ExamSoft on iPads and will let you know if it works.  

If students or faculty have questions about this, please direct them to Stevo or Noreen.

If you have questions about these or other matters, ask Noreen or Kaitlyn.

Spring Cleaning in Winter

While working during the Holiday Break, Nikki took the initiative to straighten out the Library Front Desk.  Now you can find disinfecting and monitor wipes in the bottom drawer of the cabinet (where the candy used to be).  It gives us all more room to work.  Thanks, Nikki! 😃

Hope everyone had a great Holiday Break!  Please check your e-mail from last week for the Library work schedule update.  

As always, please let Noreen or Kaitlyn know if you have a question.

Advice from Your Librarians

on Finals Week

• "Don't cheat!  Life will depend on your decision in the future."  Stevo

• "Take time to decompress."  Kaitlyn

• "Don't change your answer!  When in doubt, leave the answer blank and come back to it at the end."  Noreen

Most of all, get a good night's sleep and eat a healthy meal!

We wish you all the best on your finals and a happy & healthy Holiday Break!

The Importance of a

We discovered recently that the "," is important when creating new Library accounts.  

In one case, a student could not login to her Library account because there was no "," between her first and last name in Sierra.  Always be sure to enter Last Name, First Name when creating Library accounts.  It could save a Library user a lot of time and spare unnecessary frustration!  

All thanks to the ,!

As always, please direct any questions to Noreen or Kaitlyn.

FAQ:  How to Process an ACLS Book

Checking out an ACLS, BLS, or PALS book is one of the most frequent requests we get, besides "What's my password?" Below are the steps to follow to complete this process.

Step 1:

·        Ask when their class is scheduled

o   If the class is within a week, explain that they need to come and pick the book up at the Library

§  127 South Davis Ave., Columbus

§  Opening hours:  8 a.m.-9 p.m., Monday-Thursday/8-5 Friday

o   If the class is two weeks or more, tell them we can send it through interoffice mail to their hospital location

Step 2:

·        Check to see if they have a Library account before making a new one

o   If they need a Library account, use the guide at the Front Desk to make one

o   If they have one, change expiration to one year from today's date

o   Confirm that they are in the same hospital location and unit – if not, update with new info

Step 3:

·        After making the account, tell them the following:

o   That the book will be sent through interoffice mail and should arrive at their hospital site within 10 days

o   That that they will receive an e-mail confirming the interoffice delivery

o   That they can use the same envelope to send the book back to us

o   Ask if they have any questions

o   Now you can say thank you and finish the call

Step 4:

·        Once you are off the phone, do the following steps:

o   Very Important **Check out the book they wanted, i.e. ACLS, BLS, etc.

o   Place it an interoffice envelope (bubble mailer) and label

o   Fill out label with hospital location, unit and client's name

o   Put envelope on Noreen's desk.  If she isn't here, put it on Kaitlyn's desk.

Tips:

·        Just act like client is standing in front of you when making the account – and relax!

·        If they are talking too fast, ask them to repeat the information, slow down – accuracy is very important!!!

Click on this link and take a brief quiz to test your knowledge of this process:
Quiz Link

As always, please direct any questions to Noreen or Kaitlyn. 

Reserving OhioLINK Books

The Library may only have a copy or two of a Closed Reserve book to check out for Library Use Only, but you can borrow books from OhioLINK too!  Below are screenshots to show you how to do it.  Remember, OhioLINK books go out for three weeks at a time and can be renewed if no one else is waiting.  

**Remember -- OhioLINK fines are not waived** 

Changes in the Library Workroom

**Please Note:  All shifted books face Library Front Desk**

• Closed Reserve are in the same order and start at the far end of the range (nearest the title floor).

• Perinatal & Perianesthesia Books start right after Closed Reserve.

• ACLS, BLS, PALS, FCCS & NRP are on the middle, lower shelves.

• Hold Shelf for OhioLINK & other materials is located on the top shelf (nearest to workroom door).

• Other special collections are just below Hold Shelf and include:
• Nursing Certification Preparation books
• SANE Nursing
• Ortho Nursing

All items in Library work table are in the same locations -- the only difference is the direction in which the table faces.

As always, please direct any questions to Noreen or Kaitlyn.

Interoffice Mail Update

Since the hospital moved, mail delivery has gone through many changes.  Below is a list of our latest procedures and updates.

• Books owned by Mount Carmel Health Sciences Library are being sent to all locations, using the white bubble mailers.  
• Here are the interoffice procedures:  
• Be sure the client has an account in Sierra. If they do not, make one.
• Check out the item to the person before packing it up.
• Include the following information on the label, in this order:
• Hospital location (e.g. MCE)
• Unit or Suite
• Client's full name
• Explain to the client that interoffice mail delivery takes about a week to arrive.
• Once the mailer is packed up, leave it on Kaitlyn's desk in 3rd Floor Workroom.
• Tell the client that to return the item back to the Library, simply needs to flip the label over to show RETURN TO MCW LIBRARY. 

• Books borrowed from other libraries will no longer be sent through interoffice mail and must be picked up at the Library.  If a client has a question or wants to make other arrangements, have them call or e-mail Kaitlyn at 614-234-2154 or Kaitlyn.Humphrey@mchs.com.

As always, direct questions to Noreen or Kaitlyn.

Whiteboard Marker Kits

Nightly Tasks Sheet

We revised the Nightly Task Sheet recently and added a new task of refilling the Keurig with fresh water.  Please be sure to make this part of your routine.  Also, remember to empty any water from the tray under the water basin (this will make it on the next version of the Nightly Task Sheet).  😃

One task that has been removed is refilling the candy dish.  We do not have candy at this time. 😞

Fresh copies of the Nightly Task Sheets are now kept in the front pocket of the binder.  Please let Noreen know when these are running low so she can restock them.  Please complete all the tasks on the sheet as well as any additional duties that we add.  Use the space at the bottom of the sheet for any questions or comments.  🙏

**Another reminder:  Put the flash drive back in the binder when you are finished saving articles.  

As always, let Noreen or Kaitlyn know if you have any questions.

Check Before Check-In

Please check the front and back cover of books you are checking in.  Even though they may be the same editions we carry on the Closed Reserve Shelf, some books you process are owned by other OhioLINK libraries. 

Steps to follow when checking in OhioLINK books:

• Locate barcode and check in book in Sierra as usual.
• Click the acknowledgement that the book is from the owning library.
• Say NO when it asks about printing check-in slip.
• Mark OhioLINK label on the book with a big R.
• Place book on Library work table.

These photos show the difference between a Mount Carmel Health Sciences Library book  and an OhioLINK book.  Notice that our book has the W in the bottom, left corner and the yellow Closed Reserve tape across the top.  An OhioLINK book has a sticker on the front or back cover.

Mount Carmel Book

OhioLINK Book

**Another Important Reminder**

Please check the Laptop Loan Agreement drawer before closing up for the night.  Twice last week, laptops were not checked in properly.  In one instance, a laptop was left overnight in one of the Library study rooms.

Ask Noreen or Kaitlyn if you have any questions about either of these issues.

iPads Now Available

The Library now offers iPads to clients for checkout  Below are the details:

• Borrowing time is same as laptops -- due 15 minutes before Library closes.

• iPads are in hardshell cases and stored in the third cubby (from Kaitlyn's desk) in Library work room.

• Blank iPad Loan Agreements are kept in same holder as Laptop Loan Agreements.  Completed iPad agreements will go in same drawer as Laptop agreements.

• Clients have the option to check out a power cord.  These are barcoded, so check cords out to clients.  Please fill out this part of Loan Agreement to indicate if the client checked out a power cord or not.

• Clients are not able to put Apps on the tablets -- none of them have App for Apple Store.

• Apps for UpToDate, ClinicalKey and Lexicomp are loaded on all tablets.  

• There is a direct link to the Library on tablets' Home screens.

As always, please direct any questions to Noreen or Kaitlyn.

Laptop Procedures

There have been some errors with Laptop procedures lately.  Please follow these steps for Laptop Check Out/In:

Check Out Procedures:

• Have client fill out Laptop Loan Agreement Form.  Complete Laptop Number, Power Cord Number & Mouse section.  Print & sign (or initial) the Check-Out section.  
• Put Form in appropriate spot in drawer.
• Check out Laptop to client in Sierra.

Check In Procedures:

• Make sure Laptop is powered OFF and that all parts are in the bag -- Laptop, Power Cord & Mouse.
• Check in Laptop in Sierra.
• Put Laptop back in cabinet.
• Complete Check In section of Laptop Loan Agreement Form. Put Form in appropriate spot in drawer.

Before the end of your shift, check the drawer for any agreements for checked-out Laptops. If any agreement forms remain, check cabinet to see if Laptops were returned.  If a Laptops is here, double-check the client's record in Sierra to be sure that the Laptop is check in and no longer on client's account.  If a Laptop is still checked out, look for the client in the Library.  If you cannot find the client before closing, leave the Laptop Loan Agreement Form on Noreen or Kaitlyn's desk with a note indicating that the Laptop was not returned.

If you have any questions, ask Noreen or Kaitlyn.

Scanning Page Limits

If you have an article request that is over 50 pages -- good news -- you do not have to scan it.  There is a copyright guideline that only allows libraries to scan and send articles under that limit.  Just leave a note at the top right-hand side of the request sheet indicating the article is over 50 pages.

So Remember...

As always, please let Noreen or Kaitlyn know if you have any questions.