The Front Desk Codex
If you are opening, closing, or just working at the library during the day you MUST be familiar with the "Front Desk Codex." This book contains the answer to most any question that you may have. Please take a minute to look through the codex during your shift today (yes, even if you have looked at it before.) The more familiar that you are with where the answers to questions can be found the more efficiently you will be able to assist our patrons.
While you are looking through the codex look for the answers to the following questions that patrons may ask:
- what is the phone number for the library at MCE?
- Who do I talk to about getting help with searching for articles for my Nursing 205 project?
- What is the phone number for the front desk of the CSC?
- Where is Laura Lawrences office located?
- How do I access the FNP N579 Policy & Politics textbook online? (username and password)
- When is spring break?
While looking through the codex look for the answers to the following questions that you may have while opening or closing the library:
- What are the programs that I need to have open on the computer for the duration of my shift?
- What is the username and password for lib-analytics?
- Who do I talk to about my library work schedule?
- How do I turn on the tv's and start the slide shows?
Please let Kaitlyn know if you have any questions or concerns.
KK
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